Please search our Frequently Asked Questions (FAQs) to assist you in the use of our site. If you cannot find the answer to your question, please use our Contact Us form or call us toll-free at 1.888.600.4642 Monday-Friday 9am-5pm.
Frequently Asked Questions:
Product History:
How long has Australian Dream® been on the market?
Product Information:
What sizes of Australian Dream® are available?
What is the price of Australian Dream®?
Is Australian Dream® FDA approved?
Does Australian Dream® have an odor?
Does Australian Dream® burn or irritate the skin?
What is your guarantee?
Where is Australian Dream® made?
Does Australian Dream® have an expiration date?
Product Ingredients:
What are the ingredients?
What is in Australian Dream® that makes it work so well?
Does Australian Dream® contain aspirin?
Where does emu oil come from?
Does Australian Dream® contain shellfish?
Product Use:
Can I use Australian Dream® for pain relief due to conditions other than arthritis?
How often can I use Australian Dream®?
How do I apply the cream?
How long does the pain relief last between applications?
How much cream should I use per application?
How long does it take before I feel relief after applying?
Can I wash my hands or take a shower after using Australian Dream®?
Can I use it with a heating pad?
Can I use it if I have diabetes?
Can Australian Dream® be used on children?
Can Australian Dream® be taken internally?
Can I use it on my dog or cat?
How long will a jar last?
What should I do if Australian Dream® does not help my pain?
Ordering:
Where can I purchase Australian Dream®? How long has Australian Dream® been on the market? What sizes of Australian Dream® are available? What is the price of Australian Dream®? What is in Australian Dream® that makes it work so well? How often can I use Australian Dream®? Is Australian Dream® FDA approved? Does Australian Dream® have an odor? Does Australian Dream® burn or irritate the skin? How do I apply the cream? How long does the pain relief last between applications? How much cream should I use per application? How long does it take before I feel relief after applying? Can I wash my hands or take a shower after using Australian Dream®? What is your guarantee? If you purchased Australian Dream® at a retail store such as Walgreens or CVS, just return the empty jar and your sales receipt to the store for a full refund within 30 days. Kroger purchases will only be refunded if you call us at the previously stated number. Can I use it with a heating pad? Can I use it if I have diabetes? Does Australian Dream® contain aspirin? Can Australian Dream® be used on children? Can Australian Dream® be taken internally? Can I use it on my dog or cat? How long will a jar last? Where is Australian Dream® made? What are the ingredients? Inactive ingredients: Acrylamide/Sodium Acrylate Copolymer and Paraffinum Liquidum and Trideceth-6, Cosmoperine, Cyclodextrin, D-Glucosamine HCI, DI Water, Emu Oil, Glycerin, MSM, Phenoxyethanol, Caprylyl Glycol, Potassium Sorbate, Hexylene Glycol, Pregnenolone, Sodium Sulfite, Sodium Chondroitin Sulfate, Sorbitan Laurate and Polyglyceryl-4 Laurate and Dilauryl Citrate, Tetrasodium EDTA, Titanium Dioxide, Vitamin E. Where does emu oil come from? Does Australian Dream® contain shellfish? Can I use Australian Dream® for pain relief due to conditions other than arthritis? What should I do if Australian Dream® does not help my pain? Does Australian Dream® have an expiration date? Where can I purchase Australian Dream®? What is your refund policy? How can I get free samples?
What is your refund policy?
How can I get free samples?
The original cream, now known as Australian Dream®, was first introduced in 1998.
We offer 2 ounce jars, 4 ounce jars and 9 ounce jars at drugstore.com. Sizes available at pharmacies will vary. Walgreens, CVS and Kroger stock the 4 ounce jar only.
The suggested retail price of the 2 ounce jar is $19.95, the 4 ounce jar is $29.95 and the 9 ounce jar is $59.95. Pharmacy and store prices will vary but will be within a few dollars of the suggested price.
Histamine dihydrochloride, the active ingredient in Australian Dream®, is a FDA recognized external analgesic. Other popular ingredients include pure Emu Oil, Chondroitin, Glucosamine, MSM and Vitamin E.
You can apply Australian Dream® 3-4 times per day and use it every day as needed for pain.
The active ingredient, Histamine dihydrochloride, is FDA approved for pain relief as an external analgesic.
No, Australian Dream® does not have an odor as do many pain relief creams on the market.
No, Australian Dream® does not burn or irritate the skin as do many pain relief creams that contain capsaicin.
Apply a small amount to your finger tips and massage into the area of pain.
This varies from person to person depending upon your unique physiology, severity of pain, etc.
Just enough to cover your fingertip is enough.
This will vary from person to person.
Within 15 minutes the ingredients should have time to permeate the skin. You can then wash or bath the applied area.
If you are not completely satisfied with Australian Dream®, we will give you a full refund. Just call our customer service representative at 1.888.600.4642 Monday – Friday, 9am-5pm EDT and we will promptly handle your refund. This is our no hassle, customer friendly way of doing business.
Yes, you can use a heating pad with Australian Dream®.
You should contact your physician with a list of the ingredients contained in Australian Dream®.
No, Australian Dream® does not contain any ingredients from the aspirin family.
Australian Dream® should not be used on children. This product is for adults only.
No, Australian Dream® is for external use only.
It is not recommended for use on animals without consent from your veterinarian.
This will vary from person to person. Australian Dream® will last a long time as only a small amount is needed per application.
Australian Dream® is manufactured in the United States.
Active ingredient: Histamine dihydrochloride
Emu oil comes from the fat layer of the emu bird. Emus are natives of Australia and the emu oil contained in Australian Dream® is 100% pure emu oil.
Glucosamine can be derived from either corn or shellfish. If you are allergic to shellfish, we do not recommend that you use Australian Dream®.
Yes, Australian Dream® is a pain relief cream that is not solely for arthritis. It can also be used for simple backache, bruises, strains and sprains. For other conditions, please consult with your doctor.
If Australian Dream® does not ease your pain after seven days of use, stop use and consult your doctor.
Yes, Australian Dream® has a three year expiration date from the month and year of manufacture. The expiration date can be found on the bottom of the box and on the side of the jar in mm/yy format. If you purchase an expired jar of Australian Dream®, call us toll-free at 1.888.600.4642 for a replacement.
When you purchase Australian Dream® you are protected by our 100% hassle-free, risk-free Empty Jar Guarantee®. This means that if you are not fully satisfied with our product for any reason, even if it is empty, you will receive a full refund. Just call us at 1.888.600.4642. We are that confident of our product!
Go to http://www.australiandream.com/free-sample-offer/.
