Our Guarantee

Our Guarantee 2018-03-09T13:47:04+00:00

Empty Jar/Tube Guarantee®

Dear Australian Dream Customers,

We promise to only develop effective pain relief products that are pleasant to use and guaranteed to work. This is a point of pride for our company. That’s why we stand behind every pain relief product we sell with our exclusive Empty Jar Guarantee®.

If you are not completely satisfied with your purchase, you can return the jar/tube with your receipt for a full refund*.

We know how disruptive pain can be to your life. That’s why we made a commitment to our customers long ago, when we were just a little company from Campton, Kentucky—a promise that we keep to this day.

We call it the Empty Jar Guarantee because it takes some people multiple applications to experience the pain relief effects. Therefore, we encourage you to use Australian Dream® for up to seven days before deciding if it works for you. However, emptying the whole jar or tube is not a requirement for you to receive a refund.

With Gratitude,
The Makers of Australian Dream®

For a full refund, simply mail the empty jar/tube and original sales receipt to:

Australian Dream® Refunds
PO Box 609
Campton, KY 41301

Please allow 4-6 weeks for refund processing. When mailing your return, we recommend getting a tracking number from the US Postal Service.

*Limit one refund per household